Privacy Policy
Lotos.com values your privacy and is committed to protecting it. This Privacy Policy details how we gather, use, and safeguard data when you interact with our site; by visiting it, you have agreed to be bound by the terms outlined below.
Information We Collect
We aim to deliver an optimal shopping experience by gathering personal data relating to you to enhance our services, specifically:
Personal Identifiable Information (PII): Your PII includes the name, email address, phone number, shipping address, and payment information you submit when purchasing or creating an account with us.
Non-Person Information: Our system gathers non-personal data such as your IP address, browser type, and browsing behavior via cookies and other tracking technologies to enhance functionality and user experience on our site.
How We Utilize Your Information
We may use any personal information provided to us for the following reasons:
Process Orders: We aim to fulfill and ship your orders, manage payments, and offer customer support services.
Communication: Send order updates, promotional offers, or any important notifications regarding your account.
Improve User Experience: Monitor visitor activity on our website to enhance our products, services, and customer experience.
Security and Fraud Prevention: To safeguard against fraudulent transactions and prevent unwarranted entry into our systems.
Legal Requirements: Under certain legal obligations, Lotos.com may disclose personal data if required to do so by law, for instance, to comply with court orders or legal processes or protect our customers and others' rights, property, and safety.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance the visitor experience. These tools help us better understand user interactions on our site, personalize content for specific visitors, and deliver targeted advertisements. While browser settings allow for control over these settings, disabling certain cookies could limit certain features on the platform.
Types of Cookies We Utilize
Essential Cookies:Essential for site functionality, such as providing secure login and payment.
Performance Cookies: Analyzing site use patterns to improve performance and usability.
Marketing Cookies:Deliver advertisements based on past behavior that relate directly to you or interests we know more about.
Your Options and Rights for Privacy Protection
Your data belongs solely to you, and how it is utilized is entirely within your discretion and rights, such as:
Access and Update: You may access and update your personal information by signing into Lotos.com and accessing your account.
Opt-Out: At any time, you may opt out of receiving promotional communications by simply clicking the "unsubscribe" link found in our emails.
Data Deletion: Should you want your personal information deleted from our records, you can contact us at support@lotos.com. We will act on your request according to all applicable laws.
Contact Us
Should you have any inquiries or requests concerning our Privacy Policy and how it applies to handling personal data, please reach out. To do so, please email or call:
Email: support@lotos.com
Phone Numbers: +1 4087392329
Address:1700 Duane Ave, Santa Clara, CA, 95054
Thank you for trusting Lotos.com with your data! We prioritize protecting it and guaranteeing online safety for you and all our members.